Design-Thinking - Empathize. Define. Ideate. Develop. Implement.

Saurabh Mishra · Founder, Evynx Technologies

Creator of the Growth Diamond ModelTM

I help teams turn customer needs and business challenges into solutions that create meaningful and scalable impact.

Design Thinking practitioner and creator of the Growth Diamond Model™. MBA (IIM Ahmedabad) with 20+ years of experience across Amazon, Volvo Group, and Tata Motors, applying structured problem-solving, product thinking, and systems design to real-world challenges.

EmpathizeDefineIdeateDevelopImplement

Practitioner first. Framework second.

About Saurabh Mishra →

Experience

20+ Years Across Product, Operations & Transformation

I build products, platforms, and systems that help organizations solve complex problems, improve execution, and create better customer outcomes. Over the past two decades, my experience has spanned engineering, product management, operations, marketing, and business transformation across multiple industries.

At Scale

Building Systems That Scale

From global operations to technology platforms, I have led cross-functional teams to design and deploy solutions used across large organizations. My focus is on combining data, technology, and operating mechanisms to transform complexity into consistent execution.

Frameworks & AI

Frameworks, Systems & AI

I created the Growth Diamond Model™ to bridge the gap between problem discovery, solution development, and implementation. Today, I explore how systems thinking, product strategy, and AI can be combined to build smarter workflows, better decisions, and more scalable businesses.

A framework built for real work

An evolution of the Double Diamond framework that emphasizes solution growth through iterative design, development, testing, and implementation. The Growth Diamond Model recognizes that solution development often requires a broader exploration space than problem discovery. The framework integrates design, development, testing, implementation, and continuous iteration to move ideas from need identification to market impact. The same framework is published openly in my Academy and used in sessions with colleges and teams.

  • PSM: Problem · Solution · Market space
  • EDIDI: Empathize · Define · Ideate · Develop · Implement
  • Built for: Products, services, processes, and business models

What participants say

The session forced us to slow down and listen before jumping to solutions. Our problem statement finally matched what customers were actually telling us.
- Program manager, operations workshop
I've sat through many innovation workshops. This one left us with artifacts we could use the next Monday - not just sticky notes on a wall.
- Cross-functional team lead, design thinking cohort
The empathy interview practice was uncomfortable in the best way. We realized we'd been validating our assumptions, not discovering new ones.
- Workshop participant, product and operations team

Go deeper on your own

The Academy is a free, comprehensive guide to the Growth Diamond Model - 40+ chapters on Empathize through Implement. Use it to learn, or share it with your class or team before we work together.

Start learning

Let's talk about your class, team, or challenge.

Whether you are a professor planning next semester's session or a leader stuck on a product decision - I would love to hear from you.